Datalogic Sucks Customer Reviews and Feedback
Datalogic S.p.A. is an Italian company working in the automatic data capture and process automation markets. The group specializes in the design and production of barcode readers, mobile computers, radio-frequency identification, sensors for detection, measurement and safety, vision and laser marking systems.
Former Employee - Manager says"I worked at Datalogic full-time Cons: They are always concerned about costs without any vision. Everything seems to be expensive. Worst management and have no clue on how to treat customers and employees. Worst management with no pay raises for the past 5 years."
Former Employee - Human Resources Analyst says"I worked at Datalogic full-time for more than a year Cons: Pretty much everything else but the few good co-workers still left in Eugene."
Current Employee - Sales says"I have been working at Datalogic full-time for more than 5 years Cons: Everything, this company is corrupt"
Former Employee - Anonymous Employee says"I worked at Datalogic full-time for more than 8 years Cons: Corporate Management is terrible. North America does not have capable management across the board. Product set is not competitive with today’s market."
Former Employee - Anonymous Employee says"I worked at Datalogic full-time for more than 3 years Cons: 1. Low pay and no raises. People told me they hadn’t received raises in years, despite the company having a record year in 2017. I received a great score on my review and still no raise. If they don’t give raises after a great year, what are the chances of ever getting a raise? 2. The CEO micromanages from Italy. It’s insane and counter-productive. 3. Very restrictive on spending in the states, yet it’s okay to overspend on ridiculously lavish gatherings in Italy. 4. Raises (again). They don’t exist unless you have an outside job offer. Then they’ll offer you more money in order to keep you on, which happened in my case. I didn’t take the offer because I knew it would be the same thing the next time I deserved a raise."
Former Employee - Anonymous Employee says"I worked at Datalogic full-time for more than a year Cons: Too many uniformed decisions made by the family in Italy, inefficient supply chain which adds too much time to orders, too much favoritism which is not based on getting results"
Current Employee - Sales says"I have been working at Datalogic full-time Cons: No direction, poor management, getting hard to get paid what was agreed to, looking like possible financial problems - pay structure going down - much better choices out there."
Engineer says"I worked at Datalogic for more than 10 years Cons: The slow drain of people for cost savings and the upper management culture of big bonuses while giving no salary increases takes a toll. This is a terrible company to work for. Avoid at all cost."
Current Employee - Direttore BU says"I have been working at Datalogic full-time Cons: no direction , high turnover"
Current Employee - Anonymous Employee says"I have been working at Datalogic full-time for more than 5 years Cons: CEO is a disaster and is killing my company! She is driving top executives out of the company at a rapid rate - and these were very experienced people. She's daddy's little girl, no experience, and has no right to be in charge of a company this size."
Sales Associate (Former Employee) says"I was lead to believe that the company would sell/assist customers on a daily basis. In fact this was sold to me when I interviewed with the company. They were not honest!"
Impiegato d' ufficio (Former Employee) says"Management di vecchio stampo non all'altezza del ruolo Cons: work-life balance, propsettive di carriera"
Repair Technician (Former Employee) says"Hired as repair technician for hand held scanners. Instead did maintenance painting,assembly,inventory,and throwing out old equipment.Long term employees are scared of losing their jobs. Cons: Management no direction"
Systems Consultant (Former Employee) says"Bad management, Lack of experience in there job tittles. Lead by authority instead of example. lack of vision. Treat employees like garbage. little to no compassion. Left has no clue what the right is doing. Temporary employees run the USA office. Employees that are reluctant to help others because of lack of leadership for advancement."
Director Service and Support (Former Employee) says"In 2012 Datalogic bought Accu-Sort. Datalogic is Italian owned and they are do not listen to the American employees on how business is managed in the US. They are not very customer focused and have turned a $155M US division to $50M in less than 4 years. Turn over in upper management is very high and typical executive last about 9-12months before quitting. I would stay away from the company. Cons: poor leadership from headquarters in Italy, making changes to improve processes is painstakingly long, inferior products, high turnover, limited or in most cases no raises in 4 years"
Line Tech (Former Employee) says"Management was terrible if you worked the line, they would stare you down and it was uncomfortable, you would get scolded if something went wrong that was completely out of your control, like the computer system going down. Managers would gossip about the female workers, inappropriate. I would not recommend working here unless you are a technician,HR, sales or order management. Cons: Work 6 days a week mandatory, bad management, underpaid for the labor and hours"
Administrativa y atención al cliente (Former Employee) says"Contestar llamadas de la tiendas que enviaban ordenadores a reparación, por estar en garantía o sin ellas. Cons: salario bajo"
SOFTWARE ENGINEER (Current Employee) says"Used to be a fun and enriching place to work. Ownership and management changes have changed that. Now most of the production is done overseas and we are there mostly just to support them. Mostly maintenance work. No new development or investment in people, tools, technologies. 250 people laid off already. The rest leaving as soon as they can. Cons: Supporting locations 24/7, no advancement or investment in employees or technologies"
Account Executive (Former Employee) says"The management is lacking communication not only in terms of product updates but treat employees like dirt. My German Sales Manager was an utter bully and had no clue on how to converse with people. The upper management just turned a blind eye. After resigning they were unfair and wrote a bad resignation letter in return. They work you to your grave and expect gratefulness in return. If your nose does not fit trust me they make you feel it. Very disorganised organisation. Cons: Poor and disrespectful management"
Consultant (Former Employee) says"The history of this company is solid especially with the technology that came through the acquisitions of Accu-Sort and ADC, but since then there has been too much moving of operations to Italy and Hungary manufacturing. Italian management does not understand doing business in America and does not retain key talent. Cons: Italian Managment"
Senior Software Engineer (Current Employee) says"Management is top down not much autonomy. Big old code base to manage. Company has a lot of bureaucracy so very difficult to introduce new ideas or approaches Cons: compensation, core code base is out of date"
Manager (Former Employee) says"Upper management operates in silos. No planning with a vision for 5 years from now, how to build a foundation for growth and support the internal stakeholders to get there. Some age discrimination seems to Cons: product reliability, and affecting peoples lives with layoffs."
Operador de Produção I (Former Employee) says"Empresa boa com ótimos benefícios as pessoas lugar bom trablhar. Cons: Nada a falar"
Technical Support Engineer (Former Employee) says"Lack of promotion paths when I was working, stressful corporate culture. Company is foreign owned and controlled now. Free Cons: Corporate culture"
Purchaser/Customer Order Manager (Former Employee) says"Datalogic is a great place to begin your career and get your feet wet working, however the lack of advancement and poor compensation is less than desirable. Cons: Poor compensation and lack of advancement opportunities"
Technical Support Engineer II (Current Employee) says"I have worked at Datalogic since 2000. Every year I would get great reviews and receive compensation for it. Five years ago the compensation stopped"
Human Resources Manager (Former Employee) says"Generally a good job Until executive VP went off the rails Serious infighting between executive VP of HR and the sales VP. HR manager caught in the middle between two senior executives ended up leaving the position due to threatening comments by the executive VP of HR. Italian management and American management continually fighting."
Field Service Engineer (Former Employee) says"Too much travel, no work/home life balance. Good training and support system within the company. Need more staffing to help the employees not be out of their home for 6 days a week"
Key Account Manager (Current Employee) says"No focus on mobile products. Good management team. The onbording process was well organized. Typical work day was 8 + hours from home office with some travel"
Manufacturing Associate (Former Employee) says"There is a lot of great people working a DLS. Managers are great easy going and very personal, only down side to DLS is moving up the latter, it may take years to get no where."
Mick Seymour says"I am really disappointed with this companies products. My client purchased 3 x QBT2400 scanners not realising that bases were not included. No problem simply, order the bases... Okay at this stage I order USB bases only to find out when they arrived that no USB interface cable is included. Slightly annoyed, I order 3 interface cables and wait another week... So we now have everything we need. So on with the installation another week later. Typically changing barcode scanners is a ten minute job. However after more than two hours I admitted defeat. I had to contact Datalogic and ask for instructions on disabling the automatic scan mode where the scanner attempts a scan as soon as anything is detected. great idea but likely to lead to false scans and worse still it slows the charging rate. I also request a full manual as it was not listed on their site (this has since been rectified). Their reply was prompt and courteous and within minutes the auto scan function was disabled following instructions in the manual. The comment was also made that they recommend using the relevant power supply in order to retain charge. Apparently the units charge slower from USB only and as my customer has a fairly intensive scan requirement, power supplies were purchased. Another week later... The power supplies arrive. Lo and behold they don't have main's leads you have to supply your own IEC (Kettle) leads. In the process one of the scanner units failed to pair with the base and this took OVER TWO HOURS to rectify. We have installed many barcode scanners and without exception this has been the worst experience. Over a month to get all required components 16+ hours of wasted labour and travelling time. Problems finding extra mains points. QBT2400 scanners are in my humble opinion erratic, badly documented and it is probably cheaper to discard the three we have purchased and buy from another manufacturer. If you are considering these scanners then please avoid at all costs. By comparison we lent our customer Symbol scanners while we attempted to resolve the problems with the QBT2400's. Total install time under 5 minutes and no extra power supply required."